Night Community Host – Luxury Build to Rent
Location: London
Hours: Night Shifts (4 on, 4 off)
Salary: £30,000
Position: Full-time, Permanent
Hyperion Partners is proud to be working on behalf of a prestigious Build to Rent operator in the search for a proactive, professional, and personable Night Community Host to join their flagship luxury residential development in Central London.
This is a unique opportunity for an experienced hospitality or front-of-house professional to become a key part of a team delivering exceptional resident experiences in a high-end, community-driven environment.
Key Responsibilities
-
Provide a welcoming and reassuring presence at night for residents, guests, and contractors
-
Deliver outstanding customer service while managing enquiries and resolving overnight issues
-
Maintain the cleanliness, safety, and presentation of communal areas
-
Monitor building security systems and conduct regular patrols
-
Handle key management, parcel deliveries, and handovers for morning staff
-
Manage access control, CCTV, and emergency protocols when required
-
Act as a point of contact for out-of-hours maintenance and incident reporting
-
Promote a warm, safe, and community-led atmosphere throughout the building
About You
-
Previous experience in concierge, customer service, or hospitality (luxury residential preferred)
-
Calm, confident, and capable of working independently overnight
-
Tech-savvy and comfortable using property management or security systems
-
Strong communication skills with a friendly, helpful, and professional demeanour
-
A proactive problem-solver who takes initiative and maintains high standards
-
SIA licence, first aid, or fire marshal certification (desirable but not essential)